PINs updates for self-checkout & in-library computer usage

professor.knowsitall@evpl — Tue, 18 Aug 2009 20:27:00 GMT

Last March, the EVPL introduced PINs for security & privacy reasons. At that time, PIN numbers became required for users accessing their library account on our website. Upon logging in for the first time, users were prompted to create a numeric PIN to be used on subsequent logins.

Last week, we completed phase 2 of the PINs rollout. Self-checkout terminals (available at Central, North Park, & Oaklyn) now require users to enter their PIN number prior to checking out items. Users that haven't yet created a PIN will be prompted to do so.

Phase 3 of the PINs rollout will occur soon. Beginning Thursday, October 1, 2009, PINs will be required to use in-library computers. Upon logging into a library computer, users will be presented with a textbox for their library card number and a new textbox for their PIN.

The EVPL cares about your privacy, and PINs are a way to safeguard it. With these new security measures in place, your account & personal information (such as address, phone number, etc.) are safe in the event that your library card is lost or stolen. Beginning Thursday, October 1, PINs will prevent others from using your library card to access public library computers & exhausting your time daily time allotment.

Haven't created a PIN yet? Don't sweat it! Follow these simple steps:

Access the My Account page.
Type in your name & library card number, LEAVING THE PIN FIELD BLANK! Click the "Submit" button.
You'll be prompted to create a PIN. PINs must be between 4-30 numeric digits and not be overly-repetitive. Type your desired PIN in both boxes (to prevent against typos) and click the "Submit" button. Your selected PIN is now active!

For more information about PINs, check out the PINs Help page.

NEW security feature for EVPL patrons: PINs

professor.knowsitall@evpl — Fri, 27 Feb 2009 21:59:00 GMT

On Tuesday, March 3, the EVPL will be implementing a new security feature to protect patron accounts: PINs. Similar to using a PIN at the ATM, EVPL cardholders will be required to enter their name, library card number, & PIN when accessing their account online. Since your library account displays your name, address, phone number, and any items checked out or on hold, your PIN protects your privacy in the event your card is lost or stolen.

When the feature is enabled on Tuesday afternoon, a third textbox prompting for you PIN will appear on the login page. Refer to the image above to see what it'll look like.

What You Need to Do

Once the PINs feature is enabled, you'll need to create a personalized PIN the first time you log in. Here's how to do so:

Access the My Account page.
Type in your name & library card number, LEAVING THE PIN FIELD BLANK! Click the "Submit" button.
You'll be prompted to create a PIN. PINs must be between 4-30 numeric digits and not be overly-repetitive. Type your desired PIN in both boxes (to prevent against typos) and click the "Submit" button.

Once this is complete, your PIN has been set! In the future, use it (along with your name & card number) to log in to your account. For more information about PINs, including instructions on changing your PIN and what to do if you forget your PIN, visit our PINs Help page.

The EVPL cares about your privacy, and PINs are a way to safeguard it. Beginning Tuesday, only the "My Account" section of our website will require you to log in with your PIN; in the future, your PIN will also be necessary to use in-library computers and self-checkout terminals.

If you have any questions or comments about PINs, please post them in the comments section below or contact us via Ask EVPL.

Research Blog : PINs

PINs updates for self-checkout & in-library computer usage

NEW security feature for EVPL patrons: PINs

What You Need to Do