It's actually not that hard to find recent user manuals online, using Google. But the MakeUseOf blog has linked to a site that not only provides access to a bunch of manuals in one convenient place, but also allows you to register and then store all of your virtual manuals in a "filing cabinet...
It seems that the more prominently web-based a business is, the harder it is to contact customer service, particularly a human via telephone. A website called ContactHelp maintains a database of tricks for bypassing the customer service circus and getting to a real person. Just type the company name...
The "Webware" blog at CNET has an excellent post about finding how-to-do-it information on the web . For a variety of sites such as eHow , Howcast , and Instructables , the author assesses the quality of the instruction, the level of expertise and authority, and is especially concerned whether...