Search results matching tags 'evpl.org' and 'maintenance'

Service unavailability on Thursday, September 13, 2012

professor.knowsitall@evpl — Mon, 10 Sep 2012 21:28:00 GMT

A number of services at EVPL locations and on our website will be unavailable most of the day Thursday, September 13 due to system maintenance.

Unavailable Services
Classic Catalog, Encore, & Mobile Catalog	Checkouts of eBooks or downloadable audiobooks
Freegal Music	Self-Checkout Stations
MediaBank DVD Dispenser	Creating new cards
Checkout without a physical library card	Account activities: paying fines, editing info, placing holds
Account lookup	Certain databases: Books 24x7, Digital Sanborn Maps, LitFinder, Million Dollar Database, & Value Line Research Center

The following services will still be available.

Available Services
Most of the EVPL website	Most databases
Browsing OverDrive & Axis 360 collections	In-library public computers with internet access
Checkout at the desk with a physical library card

The maintenance is expected to take most of the day. We appreciate your patience during the downtime and apologize for any inconvenience it may cause.

If you have questions, feel free to submit them below or call any EVPL location.

Website Unavailability on Tuesday, June 29

professor.knowsitall@evpl — Mon, 28 Jun 2010 19:25:00 GMT

On Tuesday, June 29, shortly after closing at 9:00pm, the following sections of our website will be unavailable due to site maintenance:

These sections will be unavailable as we upgrade library software. New versions of our library software are released periodically, adding new functionality to our website & fixing issues users have encountered.

Immediately after the upgrade, our Classic Catalog will have a new & improved interface! Other exciting new features are in the pipeline, so stay tuned.

We appreciate your patience during the downtime and apologize for any inconvenience it may cause. If you have questions or comments, please submit them below!

Website Unavailability on November 12 & 13

professor.knowsitall@evpl — Thu, 12 Nov 2009 21:05:00 GMT

Encore, an online catalog we introduced in December 2008, is currently being upgraded! There may be brief outages this afternoon while the upgrade is completed.

Shortly after closing on Friday, November 13, additional upgrades will be performed. During that time, approximately 6:00pm to 10:00pm, the following sections of our website will be unavailable:

New versions of our library software are released periodically. These upgrades add new functionality to our website & fix issues our users have encountered.

We appreciate your patience during the downtime and apologize for any inconvenience it may cause.

If you have questions or comments, please submit them below!

Encore unavailability on Monday, July 27

professor.knowsitall@evpl — Fri, 24 Jul 2009 14:48:00 GMT

Encore, a new online catalog we introduced last December, will be upgraded to a new version on Monday, July 27. Encore will be temporarily unavailable during the upgrade process. We don't have an exact time yet for the upgrade, but I will update this post once our vendor lets us know what time to expect it.

The new version of Encore introduces new features, some cosmetic changes, and fixes for pesky bugs.

What do you think about Encore? Post your thoughts in the comments section below, or complete our online survey.

NEW security feature for EVPL patrons: PINs

professor.knowsitall@evpl — Fri, 27 Feb 2009 21:59:00 GMT

On Tuesday, March 3, the EVPL will be implementing a new security feature to protect patron accounts: PINs. Similar to using a PIN at the ATM, EVPL cardholders will be required to enter their name, library card number, & PIN when accessing their account online. Since your library account displays your name, address, phone number, and any items checked out or on hold, your PIN protects your privacy in the event your card is lost or stolen.

When the feature is enabled on Tuesday afternoon, a third textbox prompting for you PIN will appear on the login page. Refer to the image above to see what it'll look like.

What You Need to Do

Once the PINs feature is enabled, you'll need to create a personalized PIN the first time you log in. Here's how to do so:

Access the My Account page.
Type in your name & library card number, LEAVING THE PIN FIELD BLANK! Click the "Submit" button.
You'll be prompted to create a PIN. PINs must be between 4-30 numeric digits and not be overly-repetitive. Type your desired PIN in both boxes (to prevent against typos) and click the "Submit" button.

Once this is complete, your PIN has been set! In the future, use it (along with your name & card number) to log in to your account. For more information about PINs, including instructions on changing your PIN and what to do if you forget your PIN, visit our PINs Help page.

The EVPL cares about your privacy, and PINs are a way to safeguard it. Beginning Tuesday, only the "My Account" section of our website will require you to log in with your PIN; in the future, your PIN will also be necessary to use in-library computers and self-checkout terminals.

If you have any questions or comments about PINs, please post them in the comments section below or contact us via Ask EVPL.

Recent changes to our website

professor.knowsitall@evpl — Fri, 10 Oct 2008 15:32:00 GMT

Ever since launching our new website on May 1, we've been implementing minor tweaks based on feedback from patrons and staff. One suggestion I've received regularly was to make our digital materials easier to locate.

As of this morning, our "Virtual Library" section has been replaced with a redesigned "Downloads" section. Click the "Downloads" tab above to check out this new section, featuring the following content:

OverDrive @ EVPL: While we've offered downloadable WMA audiobooks & eBooks for some time, our new OverDrive section also features downloadable MP3 audiobooks, video (including movies & TV shows), and music! All it takes is a library card and installation of some free software. OverDrive @ EVPL replaces the EVPL Digital Catalog and MyLibraryDV services previously on our site.
EVPL Toolbar: Installing this toolbar on your home computer gives you one-click access to important areas of our website, as well as searching our online catalog! An optional scrolling ticker also keeps you up-to-date on library happenings.
eNewsletters: We have 25 different newsletters, on a wide variety of topics, that you can subscribe to via email. Receive lists of recommended titles, with links to our online catalog, in your inbox!

We're committed to making our website have the best browsing experience possible. If you have questions or comments about our new "Downloads" section, or have suggestions for improving other areas of our site, we'd love to hear them! Please submit them in the comments section below, or submit them via Ask EVPL.

Website Unavailability on Friday, September 19

professor.knowsitall@evpl — Tue, 16 Sep 2008 20:02:00 GMT

On Friday, September 19, shortly after closing at 6:00pm, the following sections of our website will be unavailable due to site maintenance:

We'll be updating library software to fix issues our users have encountered, as well as to prepare for adding new functionality in the future.

These sections will be accessible once again no later than Saturday morning. We appreciate your patience during the downtime and apologize for any inconvenience it may cause.

If you have questions or comments, please submit them below!

UPDATE!!!: As of 10:30pm on Friday, September 19, all sections of the EVPL website are once again accessible. Thanks to Computer Services for all their hard work!